Confessions of an Accidental Leader

ARE YOU PREPARING YOUR GOALS TO BE SUCCESSFUL IN 2012?

ENTREPRENEURS CAN LEARN PREPAREDNESS SKILLS AND UNSHAKEABLE CONFIDENCE FROM MICHAEL JORDANiStock 000008432452XSmall 226x300 ARE YOU PREPARING YOUR GOALS TO BE SUCCESSFUL IN 2012?

Michael Jordan was being interviewed regarding how he would respond if he were faced with 0:01 second left on the clock at Game 7 of the NBA Finals, and his team is down by only one point.  He’s holding the ball at the free throw line, giving him two shots.  If he makes it, his team wins their first ever championship, but if he misses, they lose. The questions the interviewer, Susan Guzzetta, posed to him that day were the same ones I want to ask of you if this were your situation:

  • How would you feel?

  • Would you be nervous?

  • Would you be distracted by all the opposing fans screaming, stomping and waving their hands, purposefully attempting to move you off your game by breaking your concentration?

“Michael”, she said “How do you handle an uncomfortable situations like this, whether it’s in basketball, business or life?”  And what he said, as business owners/entrepreneurs, we can take to heart and implement ourselves!   He said, “That’s easy, that situation wouldn’t bother me because I would have already disciplined myself to make sure I had already prepared for success in that or any other situation!”

Are you?  Are you disciplining and preparing yourself for success in every area of your life?  Are you hoping and wishing that this is the year that will be different, but haven’t made the plans necessary to see it come into fruition?  Or are you taking the steering wheel of life, and making plans, setting goals, and practicing the preeminent skills necessary for you to BE prepared to be a SUCCESS in 2012:

  • Set GOALS in every aspect of your life and business, specifically high impact goals which will most affect the change or transition of your life/business

  • Chunk them down to be bite sized

  • Make a plan to accomplish them with a

  • Create a date by which each goal be accomplished

Remember, without a strategy, you’re just wishing, just as you’ve done every year!  This is the year to take a wish and make it a believable PLAN of ACTION whether you’re a boomer, Gen X’er or Millennial business person!  Every generation needs an ACTION PLAN.  Then once you have this, don’t stop there, go one step further and hire a coach to hold you accountable, and to support and cheer you along the way.  Do each of these steps and I can guarantee, with this you will gain unstoppable confidence and will reach your goals in 2012.

Over 20 Values an Executive Coach Provides

The Key Benefits of Enlisting a Business Coach  pic13  18bri 12con 150x150 Over 20 Values an Executive Coach Provides

The other day I was meeting with a woman who asked me, “Sue I know what a Life Coach does, but I don’t know the purpose of an Executive/Business Coach?”  Well, it’s not counseling, and it’s not consulting, although I shift into this mode frequently.  The best way I can describe it is for you to think of a coach of an Olympic Athlete.  Now, that elicits exactly what we do, but for a business leader.  We are your greatest supporter, your cheerleader, and a bit of a velvet brick.  Our purpose is to ensure you become successful:

  • To challenge, develop, and assist you in improving your leadership skills.
  • Uncover and develop your unique leadership style.
  • Provide essential feedback regarding gaps in your skills and abilities. Discovering feedback in a safe, private environment.
  • Reveal so you can abort any self-sabotaging ways which would jeopardize your leadership and your job.
  • Expedite the improvement of your time management and organizational skills.
  • Help you to develop greater abilities in making appropriate, time bound decisions.
  • Establish concrete goals for change and progress.
  • Someone to hold you ACCOUNTABLE to do the things you know you need to do, to become the leader you aspire to be.
  • A uniquely rich development opportunity to truly discover all you were meant to be.
  • Have a non-partisan, non judgmental, objective third party who is an impartial sounding board.
  • Assistance to execute key business initiatives.
  • Help in balancing work and life priorities.
  • Cultivate exceptional ability to influence those you lead.
  • Development of your unique personal mission, vision, and values.
  • Reduce turnover while building loyalty and retention.
  • Successfully navigate the white waters of conflict.
  • Enhance and fine-tune your decision making skills, learning to appropriately evaluate business risks, while navigating any politically entrenched environment.
  • Inspire peak performance in employees by employing fresh leadership insights.

Contact Sue right now, with the e-mail below, to set up a complimentary Discovery Session to explore if Executive Coaching is right for you right now.  Sue will be doing the same, discerning if you’re a good fit, as a client, for her.  If all is compatible, we then co-create a plan that works specifically for you, and your specific needs. Contact Sue at AccidentalLeader@comcast.net for more information, and to set up our Discovery Session.

How You Can Take Your Business From Ordinary to Extraordinary?

You Can Create Your Dream!stick figure money puzzle key lock pc 400 clr2 150x150 How You Can Take Your Business From Ordinary to Extraordinary?

You can take your business from ordinary to extraordinary by living an extraordinary life! It all begins with you, and the decisions you make. It starts with one small decision built upon another, and by managing your options. What you do today will reap a reward tomorrow. Make the right things habitual, and watch your life evolve exponentially. So how do you begin? Extraordinary business owners start their day doing those things which are:

  • Necessary not necessarily interesting

  • Difficult but obligatory, like eating the worst tasting vegetables

  • Exasperating but essential – Just do it!

Do this and you’re called “RESPONSIBLE” a “LEADER”. Responsibility, as well as leadership, means you’ve learned the buck stops with you. Even if you have a new, fun or exciting opportunity emerge during the day, it’s no excuse for not doing “First things first!” as Steven Covey would say! In fact, another quality of an extraordinary business owner is that you don’t make excuses, it’s not a part of your vocabulary, or your life. As well, you create processes and systems for anything you possibly can.  Then, if things aren’t working, you can be assured you’re not working your systems. You may not be providing the leadership needed to make a demand on yourself. That’s right, you have to lead yourself! To be extraordinary, you must follow-through and take initiative to do the 20% of items that will bring you 80% return financially.  Once you do, your confidence will soar, your belief level will climb, and success will be imminent.

YOUR COACHING MOMENT:

Let me ask you:

  • What’s stopping you?

  • Where can you up your game, put business systems in place?

  • What do you need to clamp down on – in your day, with your time?

  • Are you making a list every night – to be sure you’re doing the 20% items that bring you the 80% return?

  • Are you managing your time, or is the tyranny of the urgent dictating your day?

  • What can you turn into a system for greater effectiveness?

I heard a saying that has stuck with me to this day:

If it’s going to be, it’s up to me! – Now, once you’ve been that responsible leader, business owner, be sure to have FUN! You only have one life, so enjoy the journey, not just the dream. It’s why you’re paying the high price of your time in the first place!

What are you doing that is taking you on the path to having an EXTRAORDINARY BUSINESS? I’d love to hear, and showcase your story.

A Doodad, Or A Feeling? What Sells Your Product Or Service? pt.2

Would You Like to Have Clients/Prospects be Drawn to You With Magnetic, Oristock 000011293979xsmall 150x150 A Doodad, Or A Feeling? What Sells Your Product Or Service?  pt.2 Pull Marketing?

Yesterday we went over, in detail, the difference between trying to sell prospects on your product/service by telling them about your value and benefits as opposed to giving them lists of the features.  It takes a little more time to think and prepare what you say, but like any skill, the more you change your mind-set and give the benefits and values, the more clients/customers will be automatically drawn to you!

Features for a service such as Executive Coaching, the features I provide are:

  • Certified Executive Coach, and Certified Mastermind Executive Coach along with CPLP certification (interesting yet?  Of course not!)
  • 32 years experience including coaching the top 3 executives of a billion dollar public works engineering project for three years (maybe)
  • Coaching can be done virtually

Here’s the translation from the above into VALUES and BENEFITS:

  • Have the peace of mind and confidence that you’re dealing with an experienced professional who has dealt with every kind of situation imaginable. Sue will provide you with options to get you unstuck, and skills to assist you in reaching your full potential while helping you leap-frog to top levels of your industry.
  • Establish and reach your goals in a third to half the amount of time it would take you to do it on your own, because you have accountability to fulfill the  plans that you have develop and agree to.  You’re at the helm.
  • Envision sitting in your pj’s or your most comfortable attire, at your favorite spot, during the best time of day for you, while receiving encouragement, and assistance by your own personal trusted mentor, who genuinely cares about you and your success.  I’ll partner with you each step of the way, assisting you in reaching your personal mission and why you were put here in this life, at this time in history!  I’ll help you work on leaving YOUR individual MARK in this world!

People want to know, and will buy according to what products and services can do for them, NOT because of the features they have. It makes all the difference in marketing plan and its effectiveness as to whether you’re selling FEATURES as opposed to offering the VALUES and BENEFITS.
EXAMPLE:  Charles Revson (not a typo), then CEO of Revlon Company, was once asked to describe what his company sold.  Listen carefully to what he said, and then compare it to the above information.  He said, “In the factory we make cosmetics, but in the stores we sell hope.” He didn’t sell them on the products, but what the products will ultimately bring them, and who doesn’t want HOPE!

So, next time you’re asked what you do, don’t give them the features and attributes. Wow them with the benefits and value you bring to the table.  You don’t have to sell, just share the “right” information and watch them buy.  People don’t like to be sold, but they do like to buy! Let them see in their minds-eye how you can help them fulfill their hopes and dreams, and they’re yours, your customer/client.

Your Intentional Coaching Moment:

1.    Make a list of all the features of your products and services.
2.    Next, using the questions above, translate these features into benefits and values.
3.    Now go share this information with three people and ask for their feedback!

Your “Emotional Fortitude” and “Set Back” Factor Determine Your Success or Failure as a Business Owner or Corporate Leader pt II

March is dedicated to “Overcomers!” Those who won’t be held down!brick door break pc 400 clr 150x150 Your “Emotional Fortitude” and “Set Back” Factor Determine Your Success or Failure as a Business Owner or Corporate Leader pt II

So, let me ask you, do you:

  • Complain about your employees at least once a week?
  • Freak out about customers, and how they treat you?
  • Feel like you’re going to have a melt down, or are having regular melt downs?
  • Have issues once or twice a week that throw you into emotional turmoil?
  • Feel like everyone takes advantage of you at some point?
  • Feel like your employees are lazy, unmotivated, getting away with things? Then as a result, come home to your family in knots a lot?
  • Blow off steam at home regarding your business or work, once or twice a week?
  • Have difficulty making decisions, or sticking to them?
  • Hold back from making changes because of the possible consequences?
  • Keep thinking things will change, but aren’t doing anything to create the change?
  • Have customers or clients that are frustrating, demanding, and are holding you hostage because you allowed them get away with treating you a certain way once, and now they keep expecting it?
  • Keep employees who shouldn’t be there? Won’t deal with their issues?

If you said yes to two or more of these, then you are a “VICTIM OF YOUR OWN CIRCUMSTANCES”. It’s your interpretation of the circumstance that is holding you hostage. And because of the interpretation, you haven’t been taking the responsibility necessary to “be” a confident leader that rises above his or her circumstances! Instead you need to:

· Communicate your feelings and standards of operation, then make it stick, along with consequences. Establish boundaries of behavior, for yourself and others. Clearly communicate what your expectations are. If you haven’t done this, then it’s not the fault of your employees or customers/clients. You are allowing yourself to be the “VICTIM”. In fact, if this has gone on for any length of time, then you are not only used to being the “victim”, but you probably continually put yourself in this position, because this is how life goes for you, and you expect it. It’s what you’re use to. If so, you need to get some coaching or counseling, depending upon how deep this trend goes. It is not a sign of failure to get help. Everyone, and I mean everyone, at one time or another, needs this kind of assessment and help!

· Learn to take charge of your emotions. YOU CAN dictate your emotions and circumstance, and how they affect you, rather than allowing your emotions and circumstances to dictate and run your life. Refuse to allow them to throw you into the whirlwind ever again. Say “no” to being a victimtake charge – and accept responsibility from this day on. Here are some great resources for you:

o Maximum Achievement: Strategies and Skills That Will Unlock Your Hidden Powers to Succeed by Brian Tracy

o No Excuses!: The Power of Self-Discipline by Brian Tracy

o Great Little Book on the Gift of Self-Confidence by Brian Tracy

o Awaken the Giant Within : How to Take Immediate Control of Your Mental, Emotional, Physical and Financial Destiny! by Anthony Robbins

o Developing the Leader Within You / Developing the Leaders Around You (Signature Edition, 2 Best-selling Books in 1 Volume) by John C. Maxwell

o The 7 Habits of Highly Effective People by Stephen R. Covey

And these are just a few to get you started. Don’t wait. If you’re not a reader, get them on CD and listen to them in the car or when you’re getting ready in the morning. The key is to get started and do something to change your thinking to change your life!

WHY YOU HAVEN’T PICKED YOUR NICHE MARKET MAY REVEAL HOW YOU ARE SABOTAGING YOURSELF IN OTHER AREAS OF YOUR BUSINESS pt. I

As a Business Leader, Have You Asked These Questions or Used istockpuzzlepieces 150x150 WHY YOU HAVENT PICKED YOUR NICHE MARKET MAY REVEAL HOW YOU ARE SABOTAGING YOURSELF IN OTHER AREAS OF YOUR BUSINESS pt. IThese Resources?

I’ve recently had a couple of new clients who were struggling with moving forward. After assessing their business, I discovered one element holding them both back, which you may relate to. So let me ask you, do you have a niche, a target audience? If you do, have you collected market intelligence on it? Before you do much marketing at all, this is imperative. Do you know what your target audience is watching, reading, listening to? Are they male or female? What size is their business? What do they do in their free time? Most know a specialist makes more than a generalist, and is also seen as an expert in their field. I could write an entire chapter in a book filled with ways to discover and narrow down your niche, with questions you can ask like: “How do you differentiate yourself and your business from every other person who targets your niche?” and “What can you provide to your niche that no one else does, in a way in which no one else will?” I can also elaborate on all the tools you can use to research your niche, like Digg , where you can find the most interesting and best content your niche is using on the web, or Google Trends , which will clue you into what’s hot in the search engines, and Quantcast.com , that gives you public information for your niche on the popular websites, so you can discover and then visualize what it might be for your own. I could do this, like hundreds of articles you can easily find on Google that describe these tools, and how to use them. As a matter of fact, I have other materials I’ve written where this is included, but pt. II of this article deals with WHY YOU HAVEN’T or WON’T choose your niche, and more profoundly its implication! If you haven’t picked your niche, then from this I can extrapolate you’re probably stuck, and may have been for a while. You’re stuck on a treadmill that’s going round and round, marketing everywhere to everyone, with every method, and you’re genuinely working harder but unfortunately not smarter! And, you may be on the verge of burn-out. You see, if you haven’t isolated you niche, found your tribe, your target audience, one that moves you, inspires and motivates you, then you’re, like “The Man, the Boy, and the Donkey ”! That teaches when you’re trying to be all things to all people, you’ll ultimately loose the very thing you’re trying to save.  This will paralyze you, or at the very least limit you from your most brilliant self where you’ll have a laser sharp focus. Don’t stop reading here, because Part II of this article will deal with “why” you are finding it difficult to choose your niche, your target market, and the implications of this to the rest of your business, as well as how to get unstuck and build confidence!

GOALS MONTH: The Secret to Leadership Success Begins with This Key Foundation!

John Maxwell – The Secret to Success
Dr. John C Maxwell has been my virtual mentor for over 30 years. I have read most, if not all his books, and appreciate his leadership integrity, character, morals, and inspiration. Before you can set goals you must know this first. Watch now:
YouTube Preview Image

It’s a compass that will align and keep you on track. Each goal you make must link to this, or you will be off track and out of focus. Here’s to you!

HOW ARE YOU DOING WITH BUZZWORDS IN LINKEDIN?

Great reflection on LinkedIn Analytics done by David Zinger of Employee Engagement. This is just a fun observation he’s making. Do you use these words too much? If so, what would you do instead? Point well taken David!  Be confident as a business leader in your usage of social media by following LinkedIn Analytics .

Here are the top 10 overused buzzwords in LinkedIn Profiles as determined by the LinkedIn analytics team:

1. Extensive experience

2. Innovative

3. Motivated

4. Results-oriented

5. Dynamic

6. Proven track record

7. Team player

8. Fast-paced

9. Problem solver and

10.Entrepreneurial

I flipped this list and I’ll take the buzz anytime,  over:

1. Inexperienced

2. Dull

3. Disengaged

4. Results-averse

5. Boring

6. Unproven

7. Soloist

8. Lethargic

9. Problem avoider and

10.Not on my job description type of person.

Written by David Zinger with his tongue firmly implanted in cheek has extensive experience in innovative and motivational result-oriented and dynamic employee engagement. He offers a proven track record fused with team play in fast-paced environment to solve problems with entrepreneurial flair. As you can see, he’s got the buzz!

ARE YOU READY TO MAKE THE SHIFT FROM 2010 IN A HUGE WAY WHILE IGNITING A FIRE IN YOU AND YOUR BUSINESS FOR THE NEW YEAR?

brainstorming idea pc 400 clr2 150x150 ARE YOU READY TO MAKE THE SHIFT FROM 2010 IN A HUGE WAY WHILE IGNITING A FIRE IN YOU AND YOUR BUSINESS FOR THE NEW YEAR? HOW YOU CAN TENACIOUSLY LEAVE 2010 BEHIND, AND POWERFULLY MOVE FORWARD WITH YOUR LIFE AND YOUR BUSINESS:

I love this time of year with the Christmas colors, and festive cheer! It’s also my favorite season because it marks the end of the year, the end an era and season of your business. It’s time to leave behind any negative, non-productive events and feelings that happened this past year. Once this is complete, then it’s is time to revive, refresh and renew your mission, vision and goals with initiatives that will elevate your game for 2011. But first, let me ask you, how do you put the past year behind you? How do you cleanse your mental palette of anything that happened this year that you need to retire in an enormously significant way?  A way that will tell your brain, all that’s negative and didn’t work in this year is OVER, DONE, COMPLETE AND NOW BEHIND ME!

SUCH AS:

  • Failures personally and/or with your business
  • Anything where there was “LACK”
  • Financial decline or tragedy
  • Mistakes – mine and others with my business
  • Poorly performed performance initiatives
  • Wrong decisions
  • Conflict and hostile interactions with people
  • Negative emotions from any of the incidents above

Or, anything else you need to close the door on, or eliminate from your mind once and for all. All those draining emotions that would anchor you to the past prohibiting you from progressing into 2011 with exectation. I find that most people stuff these things, sweeping them under a rug,and ignoring them as if nothing happened, therefor allowing them to fester and raise their ugly heads in the form of lies and behavior that will hold you back. YOU DON’T HAVE TO PUT UP WITH THIS! I’m a big believer in creating rituals and traditions that link key strategies (in this case, burying the negative past) to fresh performance improvement strategies that will catapult you into your destiny. Simply put, it’s time to end any torment of the past year with these suggestions below:

YOUR COACHING MOMENT:

PART I ON A PIECE OF FLIP CHART OR REGULAR PAPER you, and/or a group from your company, can brainstorm, writing down any:

1. Unmet goals from 2010

2. Disappointments

3. Failures, or at least the feelings there of

4. Lost or broken dreams and visions

5. A poor attitude or outlook

6. Negativity

7. Conflict with people

8. Unmet expectations

9. Feeling let down by anyone

10. Any bad business habits you’ve been wanting to change, i.e. being late, making excuses

Once you’ve done this, then on a separate sheet of paper write the personal, leadership and business lessons you’ve learned from these incidents, brainstorming how you can approach life and work differently in 2011 as a result.

PART II ELIMINATE THIS PAPER along with all the emotions!

Do something significant that will shift your brain dramatically into a NEW BEGINNING for you and your business; a fresh NEW DAY AND YEAR that you can enter with anticipatory excitement and belief.

FOR EXAMPLE:

  • Burn it
  • Bury it
  • Tear it up and throw it in a dumpster

Doing this simple little things will truly build your confidence in moving forward in the new year!  Then in a few days or weeks, it will be time to prepare a significant strategic goals for the NEW YEAR, giving you a fresh new perspective for your life and business. Pt. II in the next post will be more strategies for appropriately finishing the year with a sense of it being complete!

Do you have other suggestions and ideas that go along with this post, please make a comment, we would love to learn from you as well!

The Antidote to being Discouraged is a Grateful Heart!

Leadership Requires an Attitude ofgroup in line clapping Thankfulness

HAVE YOU:

· Been discouraged?

· Experienced a difficult year?

· Felt you were going backwards instead of forwards?

· Been wondering how you were going to make it?

I have just the remedy. Be thankful! That’s right, express it out loud, write it on paper, sing it in your home, whatever you have to do, the antidote to being dismayed and discouraged is a grateful heart. This is why I love Thanksgiving. I’ve been there myself, felt so discouraged I didn’t know how I was going to pull out, how to change my attitude. But I have found that being thankful is the remedy for many emotional and attitude ailments. Try it. You can’t be complaining and thankful at the same time. You can’t be depressed and be thankful simultaneous; nor can you spew bitterness and at the same time proclaim genuine gratefulness from the heart. It’s not a magic potion. It takes persistence and an unstoppable tenacity that makes you begin to believe that if you can pull out of the pit of darkness you were in, surely you can obtain the confidence to do almost anything you set your mind to. As a leader you can’t wait for circumstances to morph and change. You must be the catalyst that creates the appropriate culture for each circumstance. Real leaders take the lead whether they feel like it or not! They choose their attitude, they act on faith, always moving forward, and without anyone ever knowing the internal fight that’s waging. As a leader, you rule your emotions rather than allowing your emotions to rule you. The greatest remedy for fighting the good fight of faith is truly having a thankful heart. Therefore today, I thank God our forefathers didn’t give up, weren’t daunted by circumstances, and chose to have an eternal perspective through all the circumstances that brought them to America. Here’s to your Thanksgiving!

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Confessions of an Accidental Leader